Question 1

What is LumaNoon?

Accepted Answer

LumaNoon is where I offer coaching and intuitive guidance for people who want clarity, support, and a better sense of what comes next. Whether you are at a crossroads, in a season of change, or just feeling stuck, sessions are designed to help you sort through what is going on and move forward in a way that feels more grounded and aligned.

Question 2

Who is Jaki?

Accepted Answer

I’m a founder and tech professional who has long been someone friends turn to for insight, perspective, and honest guidance. Over the years, I have shared that naturally with people close to me, and through LumaNoon, I now offer that support more intentionally to a wider audience seeking clarity, healing, and direction.

Question 3

What types of sessions are offered?

Accepted Answer

LumaNoon provides two types of 1:1 sessions:
Focused Reading: A 30-minute session for specific insights.
Comprehensive Reading: A 60-minute session for a more in-depth exploration.

Question 4

How do I book a session?

Accepted Answer

Booking is made easy directly from our 'Services' page. Given Jaki's commitments right now, sessions are intermittent so check the calendar for the latest availability.

Question 5

How should I prepare for my session?

Accepted Answer

You do not need to prepare too much. It can help to come with a few questions, topics, or areas of your life you want to explore. Try to be in a quiet place where you can focus and speak openly. The most important thing is simply to show up with honesty and a willingness to reflect.

Question 6

How are the sessions conducted?

Accepted Answer

All readings are conducted over Zoom, FaceTime or Skype. Please ensure you have the Zoom application installed and configured prior to our session. For the software, you can visit the Zoom website.

Question 7

What if I need an urgent meeting?

Accepted Answer

We understand that sometimes guidance is required on short notice. If time permits, we can make accommodations within a week for an extra fee of $25.

Question 8

How do you ensure fairness in booking sessions?

Accepted Answer

I want to make sure sessions are accessible to both new and returning clients. To do that, I may limit how often one person can book during high demand periods so more people have a chance to get support.

Question 9

Is there a cancellation policy?

Accepted Answer

Yes. Kindly provide at least 24 hours' notice for cancellations or rescheduling to avoid incurring full charges.

Question 10

How are payments processed?

Accepted Answer

We facilitate payments via Venmo, PayPal or pay by credit card on the website. Information about payment will be sent by email once confirmed. Rest assured, all transactions are secure, and we prioritize your data privacy.

Question 11

What if I am unsure about something that comes up in the session or want more clarity?

Accepted Answer

Please feel free to ask questions during the session. My goal is to help you leave with more clarity, not confusion. This is a collaborative process, and we can always slow down, revisit something, or go deeper if needed. What matters most is that what we discuss feels useful, clear, and grounded for you.

Frequently asked questions